Privacy Policy
Introduction
Eastern Arc Expeditions GmbH ("we", "us", "our") respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect personal information when you visit our website or contact us regarding our expeditions, safaris, and travel services.
Data Controller
Eastern Arc Expeditions GmbH
Franz-Zelgerstrasse 20
6023 Rothenburg
Switzerland
Email: info@easternarcexpeditions.ch
Phone: +41 (0)44 688 03 40
Information We Collect
When you contact us through our website or by email, we may collect information such as:
Name
Email address
Telephone number
Travel interests and preferences
Any information voluntarily provided in your enquiry
If you book a journey with us, we may also request additional information necessary for organising your trip, including:
Nationality
Passport details
Dietary requirements
Relevant medical information
Emergency contact details
We only collect information necessary to provide our services safely and effectively.
How We Use Your Information
We use your information to:
Respond to enquiries
Prepare travel proposals and quotations
Organise expeditions, safaris, and related services
Communicate important travel information
Meet legal, administrative, and safety requirements
We do not sell personal data to third parties.
Website Hosting and Contact Forms
This website is hosted by Squarespace.
Information submitted through contact forms may be processed by Squarespace and transmitted to us for the purpose of responding to your enquiry.
Email Communication
We use Infomaniak for email communication and the storage of correspondence related to enquiries and bookings.
Information sent by email may be stored for administrative, operational, and legal purposes.
Social Media
Our website may contain links to or embedded content from Instagram.
When interacting with Instagram content, the privacy policies of Instagram and its parent company apply.
Data Storage and Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, loss, or misuse.
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.
Your Rights
Subject to applicable law, you may request:
Access to your personal data
Correction of inaccurate information
Deletion of personal data
Restriction of processing where applicable
Requests may be submitted to:
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact: